Responsible Gambling

At Goxbet we are committed to safe, controlled play. Gambling should be a form of entertainment, not a source of harm, so we encourage players to set clear limits and use the tools available in their account. This page explains our approach to player protection, the control options we offer, how to recognise problem behaviour, and where to turn for further help.

Player protection principles

We prioritise player safety by promoting responsible choices and clear communication. We aim to provide straightforward controls that let you manage your activity, and we respond promptly when a player asks for support or account adjustments. Our staff are trained to handle requests for restriction or assistance in a respectful and confidential way.

Activity-control tools

You can use account settings and support to manage how you play. Options typically available include setting deposit limits, applying loss caps, taking short breaks, and requesting long-term self-exclusion. If you are unsure which controls suit you, contact our support team from your account and we will explain the available options.

Deposit limits and loss controls

Setting a deposit limit is an effective way to keep spending within a planned budget. Common limit types are daily, weekly, and monthly caps. Loss limits let you cap how much you can lose over a defined period. We recommend choosing conservative limits and adjusting them only after a cooling-off period.

Time limits and temporary breaks

Time limits and account time-outs help you step away when you need to. A temporary break can be used for a few hours, days, or weeks. These breaks are applied immediately on request and stop access to betting or casino activity for the chosen period.

Self-exclusion

Self-exclusion is a longer-term option for players who want a more decisive break. When you request self-exclusion we disable account access for the agreed period and provide information on how to reopen the account afterwards. Self-exclusion requests are treated confidentially and processed quickly.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, spending money meant for essentials, repeated unsuccessful attempts to stop, borrowing to play, or noticeable changes in mood after playing. If you or someone close to you shows these signs, consider using limits or seeking external support.

Tips for maintaining control

- Decide a betting budget before you play and stick to it.

- Use deposit and time limits to structure play sessions.

- Avoid gambling when tired, upset, or under the influence of alcohol or drugs.

- Take regular breaks and review your activity history to track spending.

Professional help and support

If you feel you need more support, please contact local professional services or a healthcare provider. You can also reach out to our support team from within your account for guidance on self-help tools and account controls. If you need immediate assistance, seek local emergency or health services.